Privacy policy

 

COLLECTING PERSONAL INFO

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

DEVICE INFORMATION

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
    • Disclosure for a business purpose: shared with our processor Shopify 
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site 

 

ORDER INFORMATION

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify 
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.


USING AND SHARING PERSONAL INFORMATION

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

RETENTION

When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

 

COOKIES

What are Cookies?

When you visit our website (or any other) for the first time, a cookie is downloaded onto your device. The next time you visit said site, your PC or mobile device checks to see if it has a cookie that is relevant (that is, one containing the site name) and sends the information contained in that cookie back to the site.

The site then ’knows’ that you have been there before. In some cases, it will direct specific content onto your screen to take account of that fact. This can be helpful to vary content according to whether this is your first visit to a site or you’re a returning browser.

Many cookies are integral to things like internet security or saved preferences on specific websites. Below is a summary of the different types of cookies used.

 

STRICTLY NECESSARY

These cookies are crucial to the functionality of our website. They allow users to save items to their ‘basket’ when shopping, as well as other account related necessities. Without these cookies, e-commerce would not be possible.

 

FUNCTIONALITY

These cookies allow users to save their preferences to our website. It means you don’t have to type out your account name, select your language or tell us your location every time you click on our site.

 

Security

These cookies help detect and prevent fraud enacted against either yourself or thegrandadscloset.

 

ANALYTICS AND PERFORMANCE

We use these cookies to further understand how our website performs and all the ways the browser uses the site’s functions. Data such as which pages are visited the most and other analytics are collated so we can improve the overall functionality of our website.

 

ADVERTISING

These cookies are used to tailor ads to visitors who use our website. It means the ads you inevitably see are more relevant to you and the things you are interested in. Data such as the number of unique visitors, number of times a specific ad has been shown and the number of times a specific ad has been clicked on is collected and collated. This makes user profiles possible and means you are shown ads similar to products you have browsed. They are set by trusted third party networks.

 

YOUR RIGHTS

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.